Terms of Service - NISKA Innovations

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Terms and conditions

Terms of Service

1. Agreement to Terms

These Terms of Service ('Terms') constitute a legally binding agreement between you and NISKA Innovations LLC ('Company', 'we', 'us', or 'our') regarding your use of our hotel management software and services ('Services'). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services.

These Terms apply to all users, customers, and visitors of our Services

You must be at least 18 years old or have parental consent to use our Services

By creating an account, you represent that you are of legal age and have authority to bind your organization

We reserve the right to modify these Terms at any time, with notice provided via email or platform notification

Continued use of Services after changes constitutes acceptance of modified Terms

If you disagree with any changes, you must discontinue use of our Services

2. Company Information

NISKA Innovations LLC is a Wyoming limited liability company organized in the State of Wyoming, United States.

Legal Name: NISKA Innovations LLC

Registered Office: 30 N Gould St, Sheridan, WY 82801, United States

For legal inquiries: legal@niskagroup.com

For general inquiries: info@niskagroup.com

For account inquiries: accounts@niskagroup.com

3. Services and Account Registration

Our Services include AI-powered hotel management software, revenue management tools, booking engines, and related services. To access certain features, you must create an account and provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials

You must immediately notify us of any unauthorized use of your account

You are responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms

You may not create multiple accounts to circumvent restrictions or fees

Account information must be kept accurate and up-to-date

4. Payment Terms and Billing

Our Services are provided on a subscription basis. By subscribing, you agree to pay all fees associated with your selected plan. All fees are charged in advance on a recurring basis (monthly or annually) unless otherwise stated.

Subscription fees are billed automatically according to your selected billing cycle

All fees are non-refundable except as required by law or as stated in our Refund Policy

We reserve the right to change our pricing with 30 days' notice to existing customers

Payment must be made through our authorized payment processors

You are responsible for any taxes, duties, or fees applicable to your purchase

Failed payments may result in service suspension until payment is received

We accept major credit cards and other payment methods as displayed during checkout

5. Acceptable Use and Restrictions

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services in any way that violates applicable laws, regulations, or third-party rights.

You may not reverse engineer, decompile, or attempt to extract source code from our Services

Unauthorized access, interference, or disruption of our Services is strictly prohibited

You may not use our Services to transmit viruses, malware, or harmful code

Content uploaded must comply with intellectual property laws and not infringe on third-party rights

You may not use our Services for any illegal, fraudulent, or unauthorized purpose

Automated data scraping or bulk data extraction without permission is prohibited

You may not resell, sublicense, or redistribute our Services without written authorization

6. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by NISKA Innovations LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use our Services

This license is revocable and subject to compliance with these Terms

You retain ownership of data and content you upload to our Services

You grant us a license to use, store, and process your data to provide our Services

You may not copy, modify, distribute, or create derivative works of our Services

Our trademarks and logos may not be used without our prior written consent

7. Data and Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

We implement industry-standard security measures to protect your data

You are responsible for backing up your data

We are not liable for data loss except as required by law

Upon account termination, you may request data export within 30 days

We may retain certain data as required by law or for legitimate business purposes

For privacy inquiries, contact us at legal@niskagroup.com

8. Limitation of Liability and Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that our Services will be uninterrupted, secure, or error-free

We are not liable for indirect, incidental, special, or consequential damages

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim

Some jurisdictions do not allow exclusion of implied warranties, so some exclusions may not apply

We are not responsible for third-party services, websites, or content linked from our Services

You use our Services at your own risk

9. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to our Services immediately, without prior notice, for violation of these Terms or for any other reason we deem necessary.

You may cancel your subscription at any time through your account dashboard

Cancellation takes effect at the end of your current billing period

We reserve the right to terminate accounts that violate these Terms

Upon termination, your right to use our Services will immediately cease

Sections of these Terms that by their nature should survive termination will survive

We are not obligated to provide refunds upon termination except as stated in our Refund Policy

10. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration.

Disputes will be resolved through individual arbitration, not class action lawsuits

Arbitration will be conducted in Sheridan, Wyoming, United States

You waive your right to a jury trial and to participate in class actions

If arbitration is not enforceable, disputes will be resolved in Wyoming state courts

You agree to resolve disputes on an individual basis

These Terms do not create any third-party beneficiary rights

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal inquiries: legal@niskagroup.com

General inquiries: info@niskagroup.com

Account inquiries: accounts@niskagroup.com

Mailing address: NISKA Innovations LLC, 30 N Gould St, Sheridan, WY 82801, United States

Last updated: December 2024