Next step
Agentic AI for hotels
A live walkthrough mapped to how you operate — not a generic pitch.
Book a demoField notes
Stay on the operator brief.
Hospitality and Agentic AI updates — no sales sequences.
Legal
This Privacy Policy explains how NISKA INNOVATIONS LLC (“NISKA”, “we”, “us”) collects, uses, and protects personal information when you use niskagroup.com and related NISKA products and services.
Policy body
NISKA INNOVATIONS LLC · operator-facing policy
This policy covers visitors to our marketing site, prospective customers, and users of NISKA’s Agentic AI Hotel Management System and related applications. Hotel guest data processed on behalf of a property is governed by that property’s instructions and applicable data processing terms.
We may collect account details (name, email, company, role, phone, country, business type), demo and contact form submissions (including message content and marketing acquisition context such as UTM parameters and landing path), usage and device data (logs, IP address, browser type), communications you send us, and billing or contracting information when you purchase or evaluate NISKA. Demo and contact forms may use Google reCAPTCHA Enterprise to reduce spam; Google may process device and interaction signals under its terms. We do not sell personal information.
We use information to provide and improve the platform, authenticate users, secure accounts, respond to demo and sales inquiries, communicate product updates and support, fulfill contracts, analyze product and marketing-site performance, and comply with law. AI features process operational hospitality data to generate recommendations and actions under your configuration and access controls.
We retain personal information for as long as needed to provide the service, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and customer configuration.
Depending on your location, you may have rights to access, correct, delete, export, or restrict processing of your personal information, and to object to certain processing. For individuals in India, India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and related rules may provide rights to access, correction, erasure, and grievance redressal for personal data we process as a Data Fiduciary (or as a Data Processor on a hotel’s instructions for guest data). Contact privacy@niskagroup.com to exercise rights or raise a grievance. You may also lodge a complaint with a supervisory authority where applicable.
We apply administrative, technical, and organizational controls designed to protect personal information, including encryption in transit, access controls, logging, and least-privilege practices. No method of transmission or storage is fully secure; see our Security page for more detail.
NISKA may process information in India and other countries where we or our subprocessors operate. Where required, we use appropriate transfer mechanisms and contractual safeguards.
For privacy questions or requests, contact NISKA INNOVATIONS LLC at privacy@niskagroup.com. We may update this policy from time to time; material changes will be reflected by the “Last updated” date above.