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Integrations

Hotel software integrations that stay honest

Connect distribution, messaging, payments, and reviews to NISKA’s agentic HMS — only connectors we can substantiate, with clear status for what is live versus designed when enabled.

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Definition

What integrations mean on NISKA

An integration is a verified connection between NISKA and an external system — or a native link between NISKA modules — so rates, reservations, guest messages, payments, or reviews stay on one property model. We list what product and rollout documentation already support; we do not invent partner logos for SEO.

  • OTA sync

    Booking.com, MakeMyTrip, Goibibo, Agoda, Expedia via Channel Manager.

  • WhatsApp

    Concierge and CRM outreach when WhatsApp Business is enabled.

  • Payments

    Razorpay surfaces for deposits and folios when configured.

  • Google reviews

    Live Business Profile ingest with Hindi/Hinglish reply assist.

Catalog

Grouped connectors hotels actually ask about

Use the sidebar to filter by category. Each entry links to the owning module or guide — with honest status chips, not a fake logo wall.

  • Verified connectors only — no invented partner logos
  • Every entry maps to a NISKA module or Concierge surface
  • Status chips show live, designed, Enterprise, or export paths
15Connectors

OTA / distribution

India-first and global OTAs on event-driven Channel Manager sync — status chips mark supported vs designed.

  • MakeMyTrip

    Supported

    India-focused OTA distribution with event-driven ARI sync when channel connectivity is enabled.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Goibibo

    Supported

    Paired with MakeMyTrip distribution surfaces for Indian hotels on the same channel stack.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Booking.com

    Supported

    Two-way rates, availability, and reservations through NISKA Agentic Channel Manager.

    Touches
    • Channel Manager
    • CRS
    • PMS
    OpenView module

  • Agoda

    Supported

    Global OTA connectivity for rates, restrictions, and inbound reservations.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Expedia

    Supported

    Expedia Group distribution with live inventory sync from the channel manager.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Yatra

    Designed when enabled

    India OTA / travel distribution designed for Channel Manager enablement.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Cleartrip

    Designed when enabled

    India OTA distribution surface designed when channel connectivity is enabled.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • EaseMyTrip

    Designed when enabled

    India OTA distribution designed for ARI sync on the channel stack.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Ixigo

    Designed when enabled

    India travel distribution surface designed for Channel Manager rollout.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • OYO

    Designed when enabled

    OYO distribution surface designed when channel connectivity is certified for the property.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Musafir

    Designed when enabled

    Regional travel distribution designed for Channel Manager enablement.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Via.com

    Designed when enabled

    Travel distribution surface designed when channel connectivity is enabled.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • TBO (TBO Tek)

    Designed when enabled

    B2B travel distribution designed for Enterprise channel / CRS packaging.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Hotels.com

    Designed when enabled

    Expedia Group brand surface designed alongside Expedia channel sync.

    Touches
    • Channel Manager
    • CRS
    OpenView module

  • Airbnb

    Designed when enabled

    Alternative accommodation distribution designed when channel connectivity is enabled.

    Touches
    • Channel Manager
    • CRS
    OpenView module
05Connectors

Metasearch

Hotel ads and metasearch demand surfaces designed for channel and Website & Marketing packaging.

  • Google Hotel Ads

    Designed when enabled

    Metasearch / Hotel Ads demand surface designed for Website & Marketing and channel packaging.

    Touches
    • Website
    • Channel Manager
    OpenView module

  • Trivago

    Designed when enabled

    Metasearch demand surface designed when distribution packaging is enabled.

    Touches
    • Channel Manager
    • Website
    OpenView module

  • Kayak

    Designed when enabled

    Metasearch demand surface designed for global packaging.

    Touches
    • Channel Manager
    • Website
    OpenView module

  • Skyscanner

    Designed when enabled

    Metasearch demand surface designed when distribution packaging is enabled.

    Touches
    • Channel Manager
    • Website
    OpenView module
03Connectors

GDS

Amadeus, Sabre, and Travelport for Enterprise-tier CRS corporate and travel-agent demand.

  • Amadeus

    Enterprise

    Amadeus GDS connectivity for Enterprise-tier CRS properties serving corporate and travel-agent demand.

    Touches
    • CRS
    OpenView module

  • Sabre

    Enterprise

    Sabre GDS connectivity for Enterprise-tier CRS properties serving corporate and travel-agent demand.

    Touches
    • CRS
    OpenView module

  • Travelport

    Enterprise

    Travelport GDS connectivity for Enterprise-tier CRS properties serving corporate and travel-agent demand.

    Touches
    • CRS
    OpenView module
12Connectors

Messaging / WhatsApp BSP

WhatsApp Business plus BSP provider surfaces — confirm-gated Concierge and CRM when enabled.

  • WhatsApp Business

    Designed when enabled

    Confirm-gated Concierge and CRM outreach surfaces when WhatsApp Business is enabled for the property.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Gupshup

    Designed when enabled

    Gupshup WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Interakt

    Designed when enabled

    Interakt WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • AiSensy

    Designed when enabled

    AiSensy WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Twilio

    Designed when enabled

    Twilio WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • 360dialog

    Designed when enabled

    360dialog WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Infobip

    Designed when enabled

    Infobip WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Wati

    Designed when enabled

    Wati WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Gallabox

    Designed when enabled

    Gallabox WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • BotSpace

    Designed when enabled

    BotSpace WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • Zixflow

    Designed when enabled

    Zixflow WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module

  • DoubleTick

    Designed when enabled

    DoubleTick WhatsApp Business API provider surface — designed when a BSP is selected for property WhatsApp enablement.

    Touches
    • Concierge
    • CRM
    OpenView module
16Connectors

Payments

India and global payment gateways designed for deposits, booking path, and folios when configured.

  • Razorpay

    Designed when enabled

    Designed for deposits, booking-path payments, and folio collection when the gateway is enabled.

    Touches
    • Finance
    • PMS
    • Website
    OpenView module

  • PayU

    Designed when enabled

    PayU payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Cashfree

    Designed when enabled

    Cashfree payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • CCAvenue

    Designed when enabled

    CCAvenue payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Paytm for Business

    Designed when enabled

    Paytm for Business payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • BillDesk

    Designed when enabled

    BillDesk payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Easebuzz

    Designed when enabled

    Easebuzz payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Instamojo

    Designed when enabled

    Instamojo payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Juspay

    Designed when enabled

    Juspay payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • PhonePe Payment Gateway

    Designed when enabled

    PhonePe Payment Gateway payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • HDFC SmartGateway

    Designed when enabled

    HDFC SmartGateway payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • PayGlocal

    Designed when enabled

    PayGlocal payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Zaakpay

    Designed when enabled

    Zaakpay payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • PayKun

    Designed when enabled

    PayKun payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • Stripe

    Designed when enabled

    Stripe payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module

  • PayPal

    Designed when enabled

    PayPal payment gateway surface designed for deposits, booking-path, and folio collection when configured for the property.

    Touches
    • Finance
    • PMS
    OpenView module
03Connectors

Reviews

Google Business Profile live ingest, plus designed TripAdvisor and TrustYou surfaces.

  • TripAdvisor Reviews

    Designed when enabled

    TripAdvisor review surface designed for Reputation ingest and reply workflows when enabled.

    Touches
    • Reputation
    • CRM
    OpenView module

  • TrustYou

    Designed when enabled

    Reputation aggregation surface designed when multi-source review packaging is enabled.

    Touches
    • Reputation
    OpenView module
14Connectors

Accounting / GST

Export / handoff and designed GST-accounting surfaces — not an invented live Tally API wall.

  • Tally / Excel export

    Export / handoff

    Financial reports and ledgers exportable for accountant handoff — not a claimed live Tally API connector.

    Touches
    • Finance
    OpenView module

  • TallyPrime

    Export / handoff

    Accountant handoff path toward TallyPrime — export-first unless a direct connector is explicitly enabled.

    Touches
    • Finance
    OpenView module

  • Zoho Books

    Designed when enabled

    Zoho Books accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Busy Accounting

    Designed when enabled

    Busy Accounting accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Marg ERP

    Designed when enabled

    Marg ERP accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Vyapar

    Designed when enabled

    Vyapar accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • HostBooks

    Designed when enabled

    HostBooks accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • ClearTax

    Designed when enabled

    ClearTax accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Cygnet

    Designed when enabled

    Cygnet accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Binary Semantics

    Designed when enabled

    Binary Semantics accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • MyGSTCafe

    Designed when enabled

    MyGSTCafe accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • QuickBooks

    Designed when enabled

    QuickBooks accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Xero

    Designed when enabled

    Xero accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module

  • Sage Intacct

    Designed when enabled

    Sage Intacct accounting / GST surface designed for Finance export or connector enablement — not claimed live unless status says supported.

    Touches
    • Finance
    OpenView module
06Connectors

Hotel / restaurant POS

Hotel and restaurant POS surfaces designed for outlet posting into the property folio model.

  • Petpooja

    Designed when enabled

    Petpooja hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module

  • Posist

    Designed when enabled

    Posist hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module

  • UrbanPiper

    Designed when enabled

    UrbanPiper hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module

  • LimeTray

    Designed when enabled

    LimeTray hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module

  • Rista

    Designed when enabled

    Rista hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module

  • inResto

    Designed when enabled

    inResto hotel/restaurant POS surface designed for F&B and outlet posting into the property folio model when enabled.

    Touches
    • PMS
    • Finance
    OpenView module
07Connectors

Smart locks / access

Smart lock and keyless entry surfaces designed for PMS guest-stay workflows.

  • Assa Abloy (VingCard)

    Designed when enabled

    Assa Abloy (VingCard) smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • Salto Systems

    Designed when enabled

    Salto Systems smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • dormakaba

    Designed when enabled

    dormakaba smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • Onity

    Designed when enabled

    Onity smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • OpenKey

    Designed when enabled

    OpenKey smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • Nonius

    Designed when enabled

    Nonius smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module

  • Zaplox

    Designed when enabled

    Zaplox smart lock / keyless entry surface designed for PMS guest stay workflows when access hardware is enabled.

    Touches
    • PMS
    OpenView module
02Connectors

Guest ID / eKYC

DigiLocker and Aadhaar eKYC surfaces designed for compliant guest check-in packaging.

  • DigiLocker

    Designed when enabled

    Guest ID verification via DigiLocker designed for check-in / eKYC workflows when identity packaging is enabled.

    Touches
    • PMS
    • CRM
    OpenView module

  • UIDAI (Aadhaar)

    Designed when enabled

    Aadhaar eKYC surface designed for guest identity workflows under applicable compliance — property enablement required.

    Touches
    • PMS
    • CRM
    OpenView module
11Native suite

One property model

NISKA modules connect natively — no third-party relay between PMS, CRS, channels, CRM, and Concierge.

  • Shared inventory, guest, and folio truth across the suite
  • Confirm-gated writes where agents act on systems of record
  • Entitle modules as you grow — native links stay on the same model

How connectivity works

Connect. Sync under governance. Operate as one suite.

Connectivity is configuration and certification dependent — the stack stays confirm-gated where agents write.

  1. Connect what is verified

    Enable OTAs, WhatsApp, payments, or Google reviews for your property — only connectors that match your rollout.

  2. Sync under governance

    Rates, bookings, and guest actions flow with Auto / Confirm / Approve controls where agents write to systems of record.

  3. Operate in one suite

    Front desk, channels, Concierge, finance, and reputation share the same property model — not bolted silos.

Go deeper

Related surfaces and guides

Concierge stack detail, Channel Manager, and the integration briefs we publish when surfaces are designed.

FAQ

Integration questions hotels ask

Straight answers on OTAs, honesty policy, enablement, Concierge vs this hub, accounting export, and GDS.

06Answers

Clear guidance for operators and buying committees.

01Start hereWhich OTAs does NISKA connect to?

MakeMyTrip, Goibibo, Booking.com, Agoda, and Expedia are supported through NISKA Agentic Channel Manager. Additional India and global OTAs appear as Designed when enabled. The full directory — including metasearch and GDS — lives on this integrations page with honest status chips.

02Will you list every vendor logo we use?

We list named connectors with honest status chips and initials marks — not a scraped logo wall. Official partner artwork is only published after we store approved assets locally; Google favicons are never hotlinked on the live site.

03Are all integrations live for every hotel on day one?

No. Status chips tell you whether a connector is supported, designed when enabled for the property, Enterprise-gated, native to the suite, or an export/handoff path. Rollout verifies what your property needs.

04How is this different from Concierge integrations?

This hub is the platform catalog for OTAs, messaging, payments, reviews, and native modules. /concierge explains how Agentic Concierge attaches to the booking path, HMS core, knowledge, and voice — guest AI surfaces, not the full connector directory.

05Do you have a live Tally connector?

Finance reports and ledgers are exportable for handoff to an accountant or external accounting system. Treat Tally / Excel as an export path unless a direct connector is explicitly enabled for your property.

06Does NISKA connect to GDS?

Yes — Amadeus, Sabre, and Travelport are listed for Enterprise-tier CRS properties that serve corporate and travel-agent demand. Status chips mark Enterprise packaging; enablement is property-specific.

Keep exploring

Field notes

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